Account and billing

In Boty you have a single account that works across all products. With that same account you access Leads, Social or Mail (whichever you have purchased), manage your team and control payments from one place.

One account, several products

When you register, Boty creates an organisation (your “operator”) tied to your account. Each product you purchase is added to that organisation and gives you access to its application. You don’t need a separate account per product: it’s always the same one.

• Your access to each product depends on having purchased that product and on being a member of it within your organisation.
• Whoever creates the organisation is the owner, and is the one who can purchase, pay and manage the team.

Purchasing a product

Products are purchased separately. When you purchase:

1. You choose the product and its plan.
2. Stripe secure checkout opens (by card), where you accept the Terms and the Privacy Policy.
3. On confirmation, the product is activated in your organisation and you are taken directly to its home screen to start setting it up.

Note

Each product is purchased and billed separately. Only Leads, Social and Mail are available to purchase; the rest of the announced products cannot be bought yet because they are not built.

Caution

Important about billing. By subscribing you request that the digital service start immediately. For that reason, once the service has started you lose the 14-day right of withdrawal (art. 103 TRLGDCU). This is shown to you at the moment of payment before you confirm.

About “pack” discounts

Internal strategy material mentions the idea of discounts for activating several products at once. This is a proposal, not an implemented discount. Today each product is billed at its own price, with no automatic discount for combining products. If one exists in the future, we will announce it explicitly.

Managing the subscription (Stripe portal)

All payment management is done from the Stripe customer portal: changing the card, viewing and downloading invoices, and cancelling.

• You enter the portal from the billing section of your account.
• Only the owner of the organisation can open the portal and make billing changes. If you are not the owner, you won’t see that option.
• To open the portal you must have purchased at least one product (that is, already have a customer created in Stripe).

Team and roles

Team management is central: it’s done once for the whole organisation, not separately in each product.

You can invite people by email:

• If the person already has a Boty account, they are added directly as a member.
• If they don’t have an account yet, they stay as a pending invitation and receive an email to join.

Each member has a role per product. The recognised roles are:

Role	What it’s for
owner	Full control: purchase, pay and manage the team.
manager	Can invite, change roles and remove members.
member	Usage access to the product, without team or payment management.
creator	A usage variant designed for content-creator profiles.

Note

Inviting members, changing roles or removing someone is reserved for owner and manager. Billing management (purchasing, Stripe portal) is reserved solely for the owner.

Cancelling

Cancellation is done from the Stripe portal (the same billing section):

1. Open the customer portal.
2. Choose the subscription you want to cancel.
3. Confirm the cancellation from the portal.

Since each product is billed separately, you can cancel one and keep using the others.

Caution

The status and exact billing dates of each subscription are managed in Stripe. On Boty’s billing screen some data (such as the amount or the next billing date) may not be shown yet: for the definitive detail, always check the Stripe portal.

Privacy

The processing of your personal data and that of your contacts is governed by the current privacy policies. You’ll find the summary and links in Privacy.